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Frequently Asked Questions

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Program details and benefits

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Enrollment process explained

Frequently Asked Questions

Find answers to common questions about our adult day care services and programs.

Adult day care provides a structured, supportive environment for seniors and adults with various needs during daytime hours. It offers social activities, health monitoring, meals, and personal care in a supervised setting, allowing family caregivers to work or take needed breaks.

At Liv Active Health Care Management, we focus on creating a warm, engaging atmosphere where participants can enjoy meaningful activities while receiving appropriate assistance and supervision.

Our services benefit seniors and adults with physical limitations, cognitive impairments (including Alzheimer's and other dementias), chronic health conditions, or those who need social engagement and structured activities. It's also beneficial for individuals who require some supervision but don't need 24-hour care.

Additionally, our program provides essential respite for family caregivers, allowing them time to work, manage personal responsibilities, or simply rest and recharge.

We are open Monday through Saturday from 7:00 AM to 4:00 PM.

This schedule is designed to accommodate working caregivers and provide consistent, reliable care throughout the week.

Yes, we offer flexible attendance options. Participants can attend full-time (five or six days a week), part-time (select days each week), or on an as-needed basis, depending on your needs and preferences.

We work with each family to create a schedule that best supports both the participant and their caregivers.

We offer a diverse range of activities tailored to participants' interests and abilities, including:

  • Cognitive stimulation: brain games, puzzles, discussion groups, and memory exercises
  • Creative expression: art therapy, music, crafts, and storytelling
  • Physical activities: gentle exercise, stretching, seated yoga, and walking groups
  • Social engagement: group conversations, board games, and special celebrations
  • Educational programs: guest speakers, current events discussions, and learning opportunities
  • Therapeutic recreation: gardening, cooking classes, and sensory stimulation

Our activities are designed to be engaging, purposeful, and adaptable for various ability levels.

Yes, we provide nutritious meals and snacks as part of our program. This includes a full breakfast, hot lunch, and afternoon snack daily.

Our meals are prepared under the guidance of a registered dietitian and can accommodate special dietary needs and restrictions. Mealtimes are also social opportunities for participants to connect and enjoy conversation.

Yes, we offer transportation services to and from our facility. Our vehicles are equipped to accommodate wheelchairs, walkers, and other assistive devices.

Our drivers are trained in passenger assistance and safety procedures. The transportation service covers specific geographic areas around Fall River and Leominster. Please contact us to confirm if your location is within our service area.

Our health services include:

  • Regular health monitoring by qualified nursing staff
  • Medication management and administration
  • Basic health assessments and vital sign checks
  • Coordination with primary healthcare providers
  • Assistance with activities of daily living as needed
  • Health education for participants and caregivers

Our nursing staff works closely with participants, families, and healthcare providers to ensure comprehensive health monitoring and support.

Our costs vary based on the level of care needed and the number of days attended per week. We accept private pay, long-term care insurance, and in many cases, services may be covered by Medicaid or other assistance programs.

Please contact us directly for specific pricing information and to discuss payment options. We're committed to helping families find affordable solutions for high-quality day care.

Adult day care may be covered by various funding sources, including:

  • Long-term care insurance policies (coverage varies by policy)
  • Medicaid Home and Community-Based Services waivers
  • Veterans Administration benefits for eligible veterans
  • Some Medicare Advantage plans (special needs plans or supplemental benefits)
  • State-funded assistance programs

Our staff can help you explore these options and determine potential coverage based on your specific situation.

We understand that financial considerations are important, and we strive to make our services accessible. We can help families explore:

  • Sliding fee scales based on income and resources
  • Assistance applying for public benefits and programs
  • Information about state and local funding sources
  • Flexible scheduling to manage costs (part-time options)

Our social services staff can provide information about potential resources and assist with applications for financial support programs.

The enrollment process typically involves these steps:

  1. Initial Contact: Call us at (508) 567-1130 to discuss your needs and schedule a tour.
  2. Tour and Assessment: Visit our facility to see our program in action and complete an initial assessment of your loved one's needs.
  3. Medical Information: Provide medical history and physician information.
  4. Paperwork Completion: Complete enrollment forms, including emergency contacts, medication lists, and consent forms.
  5. Care Plan Development: Work with our staff to create a personalized care plan.
  6. Schedule Planning: Determine attendance days and hours.
  7. Trial Visit: Arrange a trial day to ensure a good fit before finalizing enrollment.

Our staff will guide you through each step of this process to make enrollment as smooth as possible.

For enrollment, we typically require:

  • Completed application form
  • Medical information release form
  • Recent medical history and physical examination report from physician
  • Current medication list
  • Emergency contact information
  • Insurance information (if applicable)
  • Advance directives, if available
  • Legal guardianship documentation, if applicable

We'll provide all necessary forms and assist with collecting required information during the enrollment process.

Absolutely! We encourage prospective participants and their families to tour our facility before making a decision. A tour allows you to:

  • See our environment and facilities firsthand
  • Observe activities and interactions
  • Meet our staff members
  • Ask questions specific to your needs
  • Get a feel for the overall atmosphere and culture

Tours can be scheduled by calling (508) 567-1130 or using our contact form. We offer tours during regular business hours and can accommodate your schedule when possible.

Availability varies throughout the year. Sometimes we can accommodate new participants immediately, while at other times we may have a short waiting list for certain days or services.

We encourage interested families to contact us as soon as possible to discuss current availability. Even if there is a waiting period, completing the initial assessment and paperwork can help expedite the process when space becomes available.

Still Have Questions?

If you didn't find the answer you were looking for, please don't hesitate to reach out to us directly.

Call Us

Speak directly with our team

(508) 567-1130

Email Us

Send us your questions

info@activelifehealthcare.com

Contact Form

Submit your inquiry online

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USDA Nondiscrimination Statement

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: USDA Discrimination Complaint Form, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant's name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

Mail:

U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410