Social Services
Compassionate Support and Expert Guidance for Life's Challenges
Professional Support When You Need It Most
Our certified social workers provide personalized support to help participants and families navigate complex systems, access essential services, and connect with valuable community resources.
They assist with navigating government programs, securing financial or medical aid, and connecting to community services. Our social workers serve as advocates and guides, helping families understand available options and make informed decisions about care.
Additionally, they coordinate transportation to medical appointments or other essential destinations, ensuring needs are met with care, professionalism, and efficiency, enhancing independence and quality of life for all participants.
Social Services We Provide
Comprehensive support to navigate resources and access essential services
Benefits Assistance
Help applying for and navigating Medicare, Medicaid, MassHealth, food assistance programs, housing support, and other government benefits.
Resource Connection
Connecting families with community resources including home care agencies, medical equipment suppliers, legal services, and support groups.
Advocacy Services
Advocating for participants' rights and needs in healthcare settings, with insurance companies, and within the community.
Care Planning
Developing comprehensive care plans that address medical, social, and emotional needs in coordination with families and healthcare providers.
Family Support
Providing emotional support, education, and guidance to family caregivers navigating the challenges of caring for aging loved ones.
Crisis Intervention
Immediate support during emergencies or crises, coordinating resources and services to ensure safety and wellbeing.
Benefits of Our Social Services
Expert Navigation
Professional guidance through complex healthcare, insurance, and government assistance systems saves time and reduces frustration for families.
Access to Resources
Connection to community resources and services that families may not know exist, maximizing available support and benefits.
Reduced Caregiver Burden
Support and guidance for family caregivers helps prevent burnout and provides tools to manage caregiving responsibilities effectively.
Holistic Care Coordination
Integration of medical, social, and emotional needs ensures comprehensive care that addresses all aspects of wellbeing.
Peace of Mind
Knowing a professional advocate is working on your behalf provides comfort and confidence in navigating challenging situations.
Our Social Work Standards
Professional, ethical, and compassionate social services
Licensed Professionals
All social workers are licensed, certified, and maintain ongoing professional education in gerontology and elder care.
Confidentiality
Strict adherence to HIPAA privacy regulations and ethical standards protects all participant and family information.
Collaborative Approach
We work in partnership with participants, families, healthcare providers, and community organizations for coordinated care.
Person-Centered
All services respect individual dignity, values, and preferences, empowering participants to make their own decisions.
USDA Nondiscrimination Statement
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: USDA Discrimination Complaint Form, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant's name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:
Mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410